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GENERAL PURPOSE

• The Veterinary Assistant carries out assigned duties and is adaptable to changes in the work pattern. As a Veterinary Assistant, your job entails important aspects of our hospital: patient care and treatment, client service, and hospital cleanliness.

ESSENTIAL JOB FUNCTIONS

• Responsible for conducting triages and physical assessments on incoming patients to prioritize their clinical condition to determine their state of stability for immediate vs. non-emergent care
• Understanding common emergencies and appropriate action steps during the time of the patient’s initial presentation
• Ability to recognize and facilitate critical patients to getting the care they need in a timely manner if assessed as a critical case during the time of triage; Communicating and obtaining approval for Critical Care forms
• Responsible for communicating with clients to obtain adequate medical histories on a patient’s health and presenting complaints
• Provide excellent client service and patient care at all times; maintain constant communication with owners throughout their visit to our hospital;
• Understanding normal vs abnormal vital sign parameters and alerting appropriate team members to decompensating patients whether hospitalized or outpatient
• In between triages, assist the licensed technician with outpatient procedures such as, but not limited to, diagnostics, subcutaneous fluid therapy, medication administration
• Assisting in initial hospitalization of patients and their hourly treatments while following proper hospital protocol regarding documentation of treatment sheets and Practice Management Software
• Restraining patients for diagnostic testing and physical examinations
• Completing Client Service Representative training to assist in client service-related tasks such as checking clients in and out, obtaining payments, answering phones, etc.
• Must adhere to guidance and delegation directed to them by their Licensed Staff (DVMs and LVTs)

QUALIFICATIONS

• Minimum of 6-months Kennel work or previous Veterinary Assisting Experience
• High School Diploma or equivalent required
• Speaking directly with clients and other hospital team members, excellent communication skills is valuable and important
• Ability to work in a team environment by taking direction and assisting other medical team members
• Exemplifies a strong work ethic, with a positive attitude
• Able to multitask and work under pressure
• Ability to lift, push, and pull above 50lbs and stand for prolonged periods of time

Preferred Qualifications and Experience

• High School Diploma or equivalent required
• Driver’s license and reliable transportation including inclement weather conditions
• 6 months of veterinary experience is preferred (but not necessary)
• Excellent communication skills (in person and over phones)
• Strong work ethic and a positive attitude
• Able to multitask and work under pressure
• Must be flexible and able to adapt to new situations
• Ability to act as a team player by engaging in teaching and learning from others
• Maintain a constant level of honesty and integrity
• Ability to lift, push, and pull above 50lbs and stand for prolonged periods of time

Based on employee interest, Veterinary Assistant Certification and/or Licensed Veterinary Technician Program Financial assistance may be available.

• To be considered you must write a cover letter that details why you should be considered and how you could make a difference as a team member at VVC.